Privacy Policy

Last updated: March 23, 2026

HausPath, LLC ("HausPath," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software platform and related services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and organization name.

Workplace Communications Metadata

When you connect your communication channels (email, calendar, messaging), HausPath processes metadata such as sender/recipient information, timestamps, and subject lines to provide intelligent activity detection and prioritization. We process this data to deliver our core service functionality.

Usage Data

We automatically collect information about how you interact with HausPath, including feature usage, pages viewed, and actions taken within the application.

Device Information

We collect device type, operating system, browser type, and IP address for security and service optimization purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the HausPath platform
• Classify and prioritize your workflow activities using AI
• Send you notifications, alerts, and status updates about your account activity
• Send appointment reminders and workflow-related text messages (with your consent)
• Improve and optimize our platform and user experience
• Respond to your requests, comments, or questions
• Detect, prevent, and address security issues or technical problems

3. Text Messaging (SMS)

If you opt in to receive text messages from HausPath, the following applies:

• Types of messages: Workflow alerts, activity notifications, appointment reminders, and account status updates
• Frequency: Message frequency varies based on your account activity and notification preferences
• Cost: Message and data rates may apply. Check with your mobile carrier for details
• Opt-out: You may opt out at any time by replying STOP to any text message from HausPath. You will receive a confirmation message and no further texts will be sent
• Help: Reply HELP to any message for assistance, or email support@hauspath.com
• Carriers: Carriers are not liable for delayed or undelivered messages

Your consent to receive text messages is not a condition of purchasing or using HausPath.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data:

• Encryption at rest: All stored data is encrypted using AES-256 encryption
• Encryption in transit: All data transmitted between your device and our servers uses TLS 1.2 or higher
• Access controls: Strict role-based access controls and multi-tenant isolation ensure your data is only accessible to authorized users
• Infrastructure: Our platform runs on Amazon Web Services (AWS) with enterprise-grade security certifications

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted vendors who assist in operating our platform (e.g., cloud hosting, email delivery), bound by contractual obligations to protect your data
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of text message communications at any time
• Export your data in a portable format

To exercise any of these rights, contact us at privacy@hauspath.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information — we do not sell personal information
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, email privacy@hauspath.com with the subject line "CCPA Request."

9. Cookies

HausPath uses essential cookies required for the platform to function. We do not use advertising or third-party tracking cookies.

10. Children's Privacy

HausPath is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of HausPath after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

HausPath, LLC
Email: privacy@hauspath.com
Web: hauspath.com/contact